Privacy Policy

This Privacy Policy explains how Veylum collects, uses, and manages your information when you browse our Website or place an order.

How We Use Your Information

• Your information is used to process orders, confirm payments, arrange shipments, and assist with customer support requests.
• Details may also be used to manage returns, respond to inquiries, and improve your shopping experience.
• If you choose to receive updates, we may send emails regarding new arrivals, promotions, or store announcements.
• Marketing communications are only sent when permission has been provided.

Information We Collect

• When placing an order, we may collect your name, email address, billing details, shipping address, and payment-related information.
• When visiting the Website, certain technical data may also be collected, including browser type, device information, IP address, and general browsing activity.
• This information helps us improve Website performance, security, and overall functionality.

Third-Party Providers

• We work with external providers for services such as payment processing, analytics, shipping, and order management.
• These providers only receive the information required to perform their specific services.
• If you leave our Website or are redirected to another platform, their own policies and terms will apply.

Cookies

• Cookies help remember preferences, improve browsing performance, and analyze Website traffic.
• You may disable cookies through your browser settings if preferred.
• Please note that certain Website functions may not operate properly without cookies enabled.

Data Security

• We apply standard security measures, including encrypted systems and protected connections, to help safeguard your information.
• Although no system can guarantee complete security, we continuously work to reduce potential risks.

Legal Disclosure

• Information may be disclosed if required by law or when necessary to protect our rights, enforce store policies, or respond to legal requests.
• For additional information, please review our Terms of Service.

Your Consent

• By placing an order through our Website, you agree to the collection and use of your information for order-related services.
• You may withdraw your consent at any time by contacting us at support@veylum.com.

Shopify Hosting & Payments

• Veylum operates through Shopify Inc., which provides the ecommerce platform used to run our store.
• Payment data is encrypted and handled according to PCI-DSS security standards.
• Payment information is only retained for the time necessary to complete the transaction process.
• Additional details can be found in Shopify’s Terms of Service and Privacy Policy.